It’s where users decide whether your product is worth coming back to.
Fixing it means knowing which specific steps are losing users, and what to change about them.
Hi, I'm Kate.
I help PLG SaaS teams turn signups into revenue.
For eight years before this, I worked on customer journeys in automotive and retail. Millions of users, thousands of conversations with them. I spent those years figuring out what drives conversion and what doesn’t.
You don’t need another tool that makes your onboarding look better. You need to know what’s actually stopping your users from coming back.
The Sprint that finds what's breaking your onboarding
A full diagnosis of why users leave, a plan to fix it, and your top three priorities wireframed. Built for product-led SaaS with an activation problem.